There are weeks when decades happen

cascais miragem hotel tmforum meeting © ian beckett

Lenin allegedly opined that “There are decades when nothing happens and weeks when decades happen”. This week I believe I took part in a small revolution that was happening at the TMforum meeting in Cascais, Portugal.

I was informed over 20 years ago that the cellular business was different from manufacturing and other services businesses due to the complexity of technology. Human factors had a minimal…